§ 19-190. User instructions.

(a)

At the time of installation, every alarm business installing or converting an alarm system must furnish the alarm user with the following items or information:

(1)

Verbal and written instructions that provide information to enable the user to operate the alarm system properly and avoid false alarms;

(2)

Instructions on how to obtain service for the alarm system at any time; and

(3)

Notification of the requirement to obtain a city permit; a permit application form; and a summary of this article prepared by the city.

(b)

Within ten days after installing or converting an alarm system, every alarm business must give the alarm coordinator a standard form, signed by the alarm user and witnessed by an alarm business representative, indicating that these items have been received.

(c)

Every alarm business installing or converting an alarm system in the city must furnish to the alarm coordinator a copy of its written instructions to users. If the alarm coordinator reasonably finds the instructions to be incomplete, unclear, or inadequate, the alarm coordinator may require the alarm business to revise the instructions and to distribute the revised instruction to its alarm users.

(d)

For purposes of this section, the term "converting" means the process by which an alarm business begins monitoring an alarm system previously installed or monitored by another alarm business.

(Code 1988, § 19-469; Ord. No. 65971, § 9, 12-22-1994)